online purchases - returns policy

If you would like to return your purchase, you may do so for exchange or refund within 7 days of receipt, as long as the item is returned unworn & in the same condition with any tags still attached. 

To begin the returns process, please use the form on our contact page

or email hello@shelovesbridal.com.

We do not currently cover any return fees and advise to send back items on a tracked & insured service, due to the value. 

Once we receive your return, your refund will be processed within 10 days.