Last updated: November 2025

At & She Loves Bridal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make an enquiry, or book an appointment.

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1. Who We Are

& She Loves Bridal is a private bridal studio based in Arborfield, Berkshire.
Business address: Unit A, Bridge Farm, Arborfield, RG2 9HT, United Kingdom
Email: hello@andshelovesbridal.com
Telephone: 01183 273794

 

For the purposes of the UK General Data Protection Regulation (GDPR), we are the data controller responsible for your personal information.

 

2. Information We Collect

We may collect and process the following types of personal data:

• Contact information – such as your name, email address, and phone number.

• Appointment details – including your preferred dates, wedding date, and dress preferences.

• Communications – any messages or emails you send to us.

• Website data – including IP address, browser type, and browsing behaviour (collected via cookies and analytics tools).

• We do not collect or store any sensitive payment information on our website.

 

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and appointment requests.

• Provide a personalised bridal shopping experience.

• Manage and confirm your booking.

• Send updates, news, or marketing emails (only if you’ve opted in).

• Improve our website, services, and customer experience.

We only process your data where we have a lawful basis to do so (for example, your consent or to fulfil a contract).

 

4. Marketing & Email Updates

If you choose to join our mailing list, we may send you occasional updates about new dresses, events, and promotions.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly at hello@andshelovesbridal.com.

 

5. Data Storage & Security

We store your personal data securely and take appropriate steps to protect it from unauthorised access, loss, or misuse.
Your data may be stored on secure cloud-based systems and email platforms that comply with UK GDPR standards.

We only retain your personal information for as long as necessary to fulfil the purposes described in this policy or as required by law.

 

6. Sharing Your Information

We will never sell or rent your personal data.
We may share limited information with trusted third parties who help us operate our business (for example, website hosting, booking systems, or email marketing providers).
All such partners are required to keep your information secure and use it only for the purpose of providing their services to us.

 

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.
Cookies are small text files stored on your device. You can control or delete cookies through your browser settings, but some features of the site may not function properly without them.

 

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing communications.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

 

To exercise your rights, please contact us at hello@andshelovesbridal.com.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please email hello@andshelovesbridal.com.